Terms of Service — Lucky Echo Labs, Inc.

Last updated: August 12, 2026

1. Agreement to the Terms

a. These Terms of Service (the "Terms") are a legally binding agreement between you ("you" or "Customer") and Lucky Echo Labs, Inc. ("Company," "we," "us," or "our"), governing your access to and use of our websites (including luckyecho.com) (the "Site"), our mobile software applications — including Arrow Rush, Trivia Peak, Flashback Trivia, and Go Steps Daily (the "Apps") — and all content, products, and services they contain, including text, photographs, video, audio, graphics, Virtual Items, In-App Events, In-App Purchases, software, code, and data, together with all associated intellectual-property rights (collectively, "Content," and together with the Site and the Apps, the "Services"). Additional terms presented for particular features are incorporated into these Terms by reference.

b. PLEASE REVIEW THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, REGISTERING FOR AN ACCOUNT, OR CLICKING TO ACCEPT THESE TERMS WHERE THAT OPTION IS PRESENTED, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICES.

c. We may modify these Terms at any time; modifications are effective upon posting to the Site or Apps. Your continued use after posting constitutes acceptance. By accessing the Services, you agree that we may collect, process, and disclose your personal information in accordance with our Privacy Policy.

d. ARBITRATION NOTICE. THESE TERMS CONTAIN AN ARBITRATION CLAUSE IN SECTION 15. EXCEPT FOR CERTAIN DISPUTES DESCRIBED THERE, YOU AND WE AGREE THAT DISPUTES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND WE WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION AND ANY RIGHT TO TRIAL BY JURY. YOU MAY OPT OUT AS EXPLAINED IN SECTION 15.

e. If you use the Services on behalf of an entity, you represent that you have authority to bind that entity, and "you" refers to it.

f. We are committed to accessibility for users with disabilities. If you have difficulty using any element of the Services, please contact us using the information below.

g. You represent and warrant that you are at least eighteen (18) years old or have reached the age of majority in your jurisdiction.

h. The Services are intended to comply with U.S. federal and state law and are not intended for use where such use would be contrary to local law. Users accessing the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

2. Use and Use Restrictions; Intellectual Property; Feedback

a. Use. Subject to these Terms, you may access and use the Services for your own personal, non-commercial use. You acquire no other rights or licenses in the Services.

b. Use Restrictions. You may not: use the Services for any illegal purpose or in violation of these Terms; use the Services to defraud or mislead others or harvest sensitive information; use Services data to identify any person or entity; copy, reproduce, decompile, disassemble, reverse engineer, distribute, publish, display, modify, create derivative works from, or otherwise exploit any part of the Services except as expressly authorized; access the Services by robot, spider, scraper, or other automated means; upload viruses or other harmful material; use the Services in unsolicited mailings or spam; frame, archive, cache, or mirror the Services; interfere with or impair the Services; harass, abuse, or harm another person or transmit unlawful, threatening, defamatory, obscene, or otherwise objectionable material; infringe the rights of others; use metatags or hidden text incorporating our name or trademarks without written consent; or otherwise use the Services outside the scope authorized here.

c. Intellectual Property. The Services are protected by intellectual-property and other laws of the U.S. and other countries. All Content and other elements of the Services are owned by us or our licensors. You agree to abide by all applicable copyright and other laws and notices.

d. Feedback. If you provide feedback, you agree it is non-confidential and that we own all right, title, and interest in it and may exploit it for any purpose without payment or attribution.

3. User Representations

By using the Services you represent and warrant that: (i) registration information you submit is true, accurate, current, and complete; (ii) you will keep it that way; (iii) you have legal capacity and agree to comply with these Terms; (iv) you are at least 18 or the age of majority in your jurisdiction; (v) you will not access the Services through automated means; (vi) you will not use the Services for any illegal or unauthorized purpose; (vii) you will comply with applicable law; and (viii) you have authority to make these representations.

4. Account Registration

a. Some Services require an account. You must provide true, accurate, current, and complete information, keep it updated, and keep your credentials confidential. Each registration is for a single user. You may not impersonate any person or entity.

b. You are responsible for all activity under your account or on your device. Your account is personal to you and may not be shared. We may terminate inactive or delinquent accounts. If you cancel your account, we and third parties may retain copies of information you provided.

c. Notify us immediately of any suspected unauthorized use or security breach. WE ARE NOT LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM UNAUTHORIZED USE OF YOUR ACCOUNT. We may require credential changes and may suspend your account or access.

d. We may audit and monitor use of the Services to ensure compliance with these Terms and to maintain and improve the Services.

e. We may remove, reclaim, or change a username that is inappropriate, obscene, or otherwise objectionable.

5. In-App Purchases; Payment; Virtual Items; In-App Events

a. In-App Purchases. Portions of the Apps may be offered for a fee, on a recurring ("Subscriptions") or one-time basis (together, "In-App Purchases"), at the then-current displayed pricing. In-App Purchases may provide virtual currencies (such as coins or gems), virtual goods (such as event tickets, medals, streak-savers, boosters, avatars, and cosmetics), or feature upgrades such as an ad-free experience (collectively, "Virtual Items"). One-time purchases are delivered after payment processes; Subscription benefits are delivered on payment or periodically during the term. SUBSCRIPTIONS AUTOMATICALLY RENEW FOR SUCCESSIVE PERIODS EQUAL TO THE INITIAL TERM, AND FEES ARE BILLED TO YOUR PAYMENT METHOD AT THE START OF EACH RENEWAL TERM, UNTIL CANCELLED. You may cancel at any time via the applicable App Distributor's subscription settings; no refunds are provided, and access continues through the current term.

b. Payment. Fees are payable in advance via Apple's or Google's in-app payment functionality. You agree to pay the listed price plus applicable taxes and fees and to abide by the applicable App Distributor's terms. All payments are final and non-refundable except as required by applicable law. We make no guarantee as to the nature, quality, value, availability, or supply of the Services or Virtual Items.

c. Virtual Items. Virtual Items are licensed to you under Section 2(a), not sold, whether purchased or granted free. Virtual Items have no monetary value, may never be redeemed for money or items of monetary value, and may not be sold or transferred to any person or entity. Attempts to do so violate these Terms and may result in a permanent ban and legal action.

d. In-App Events. We may offer leaderboards, competitions, and other in-App events. Rules are displayed in the Services. Rewards are subject to availability and may be substituted at our sole discretion.

6. Use of Apps; Mobile Services

a. The Apps are distributed via Apple's App Store and Google Play (each, an "App Distributor"). We — not the App Distributors — are responsible for maintenance and support of the Apps.

b. Your carrier's standard charges and data rates may apply. You agree that we may communicate with you by electronic means on your mobile device.

c. Where you have provided a phone number, you consent to automated marketing calls or texts as described at collection; consent is not a condition of purchase; message frequency varies; message and data rates may apply; opt out per the instructions in such messages.

7. Social Features and Third-Party Accounts

a–e. If the Services allow you to link third-party accounts (such as social sign-in), you represent you are entitled to grant us that access. We may access and store content from linked accounts (such as friend lists) to provide the Services; we may receive additional information as disclosed at link time. If a third-party account becomes unavailable, associated content may no longer be available in the Services. You may unlink at any time via account settings or by contacting us; we will attempt to delete information obtained from the linked account except the username and profile picture associated with your account. Your relationship with third-party providers is governed solely by your agreements with them; we do not review and are not responsible for their content.

8. Third-Party Websites and Content

The Services may contain links to third-party websites and third-party content, including advertisements. We do not investigate, monitor, or verify them and are not responsible for their accuracy, appropriateness, completeness, privacy practices, or policies.

9. Privacy and Data Security

a. We collect and process personal information to provide the Services, as described in our Privacy Policy, and may disclose it as needed to provide the Services and comply with law.

b. The Services are operated in the United States. By using the Services, you consent to the collection, use, storage, and transfer of your information in and to the United States, and you are responsible for compliance with local law where you access the Services.

c. Data transmissions are never completely secure. You are responsible for maintaining the confidentiality of your credentials; we are not responsible for unauthorized access resulting from your sharing them.

d. We do not knowingly collect information from children under 13 or knowingly market to children. In accordance with COPPA, if we receive actual knowledge that a child under 13 has provided personal information without verifiable parental consent, we will delete it as quickly as reasonably practical.

10. Term and Termination

a. You may terminate these Terms at any time by discontinuing use of the Services and destroying materials obtained from them.

b. We may terminate these Terms, and may change or discontinue any part of the Services, at any time with or without cause or notice. We are not liable for any termination, suspension, or modification of the Services.

c. Upon termination, discontinue use of the Services and destroy materials obtained from them.

d. WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO THE SERVICES (INCLUDING BY BLOCKING IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR NO REASON.

11. Indemnification

a. You agree to indemnify, defend, and hold harmless the Company and its partners (including App Distributors), suppliers, and affiliates, and their respective owners, officers, employees, and agents (the "Company Parties") from all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with the Services or any third-party websites or content.

b. We may assume the exclusive defense of any matter subject to indemnification by you, and you will cooperate in asserting available defenses.

12. Disclaimer of Warranties

a. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, NON-INFRINGEMENT, TITLE, TIMELINESS, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, COMPLETENESS, AND FITNESS FOR A PARTICULAR PURPOSE. YOUR SOLE REMEDY FOR DISSATISFACTION IS TO STOP USING THE SERVICES.

b. We do not warrant that the Services are compatible with your equipment or free of errors or harmful code, and we are not liable for damage caused by such features.

c. WE DISCLAIM ALL LIABILITY AND WARRANTIES FOR THIRD-PARTY WEBSITES AND THIRD-PARTY CONTENT.

d. We are not responsible for the reliability or availability of the networks and equipment you use to access the Services.

e. If you have a dispute with another user of the Services, you release the Company Parties from all related claims, damages, liabilities, costs, and expenses.

13. Fitness and Wellness Activities

(Applies to Apps with fitness-oriented content, such as Go Steps Daily.)

a. Please be responsible and use your best judgment and common sense. The Services are provided for entertainment purposes only, and we cannot be held liable if you suffer an injury or experience a health condition.

b. Safety First. Consult your healthcare provider and consider the associated risks before using the Services in connection with fitness-oriented content (such as daily step goals and in-App events) ("Programs"), particularly if you are being treated for a health condition, taking prescription medication, or following a therapeutic diet. By using the Services, you represent that you have received consent from your physician to participate in the Programs.

c. Not Medical Advice. The Services are for entertainment purposes only. We are not medical professionals and do not provide medical advice. Nothing in the Services should be construed as medical advice or diagnosis or relied upon for medical decisions. YOUR USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND US.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO COMPANY PARTY SHALL BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES — EVEN IF ADVISED OF THE POSSIBILITY — ARISING FROM USE OF OR INABILITY TO USE THE SERVICES OR ANY THIRD-PARTY WEBSITES OR CONTENT, OR ANY PROVISION OF THESE TERMS. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY PARTIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100.00) OR THE AMOUNT YOU PAID TO ANY COMPANY PARTY IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

15. Dispute Resolution (Mandatory Arbitration; Class Action and Jury Trial Waivers)

a. MANDATORY ARBITRATION. You and we agree to resolve any dispute arising out of or relating to these Terms or the Services, regardless of when it arose (each, a "Dispute"), through final and binding arbitration. You may opt out within thirty (30) days of your first use of the Services by emailing legal@luckyecho.com with the subject line "ARBITRATION OPT-OUT."

b. Informal Dispute Resolution. Before filing a claim, both parties agree to attempt informal resolution. Send notice to legal@luckyecho.com with the subject line "DISPUTE NOTICE"; we will notice you at the email associated with your account. If unresolved after sixty (60) days, either party may initiate arbitration. Both parties agree to attend an individual settlement conference if requested. Statutes of limitations are tolled during this process.

c. Arbitration Forum. Arbitration will be commenced with JAMS under its Comprehensive Arbitration Rules & Procedures. We will not seek attorneys' fees and costs from you unless the arbitrator determines your claim is frivolous. The Federal Arbitration Act governs interpretation and enforcement of this Section.

d. Arbitration Procedures. Arbitration will be conducted by videoconference where possible; if in person, in a mutually agreed location, the county where you reside, or as the arbitrator determines. A sole arbitrator (retired judge or Delaware-licensed attorney) will have exclusive authority to resolve Disputes, except that Delaware state and federal courts retain authority over enforceability, validity of the class-action waiver, and requests for public injunctive relief.

e. Exceptions. This Section does not require arbitration of: (i) individual small-claims-court claims; and (ii) injunctive or equitable relief to stop unauthorized use or abuse of the Services or IP infringement.

f. CLASS ACTION AND JURY TRIAL WAIVERS. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE KNOWINGLY AND IRREVOCABLY WAIVE ANY RIGHT TO TRIAL BY JURY.

g. Any Dispute must be commenced within one (1) year after it arises.

h. Batch Arbitration. If 25 or more claimants represented by the same or similar counsel file substantially similar Disputes within 90 days, JAMS will administer them in batches of up to 50 claimants.

i. Severability. If any part of this Section is unenforceable, the remainder stands — except that if partial unenforceability would allow class arbitration, class action, or representative action, this entire Section 15 is unenforceable.

16. Miscellaneous

a. Governing Law and Venue. These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflicts-of-law principles. Except as provided in Section 15, you submit to the personal jurisdiction of the state and federal courts located in Delaware and waive objections to venue.

b. Electronic Communications. You consent to receive communications from us electronically and to sign documents electronically; electronic communications satisfy any writing requirement.

c. Assignment. You may not assign these Terms. We may freely assign these Terms or delegate our obligations to an affiliate, partner, supplier, or third party.

d. Third-Party Beneficiaries. Each Company Party has rights with respect to the Services, and these Terms are for the benefit of the applicable Company Party.

e. Trademarks. You may not use any Company Party's trademarks, trade names, service marks, copyrights, or logos in a manner suggesting association, sponsorship, approval, or consent.

f. Local Restrictions. The Services are not directed to any person in any jurisdiction where their publication or availability is prohibited.

g. Entire Agreement; Waiver. These Terms and any other terms on the Services constitute the entire agreement between you and us. Section titles are for convenience only. Failure to enforce any provision is not a waiver.

h. DMCA Takedown Notice. If you believe content on the Services infringes your copyright, forward to the designated agent: (i) your name, address, telephone number, and email; (ii) a description of the copyrighted work; (iii) the exact URL or location of the allegedly infringing material; (iv) a statement of your good-faith belief that the use is unauthorized; (v) an electronic or physical signature of a person authorized to act for the copyright owner; and (vi) a statement under penalty of perjury that the notice is accurate and you are, or are authorized to act for, the copyright owner. Designated agent: Lucky Echo Labs, Inc., 4701 Sangamore Road, Suite N100, Bethesda, MD 20816.

i. Notice for California Users. Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N. 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

j. Contact Us. Questions or feedback: support@luckyecho.com.